As a community centered around love of God and neighbour, we want to create a space where everyone is safe and welcome at St Peter's. Our parish safety officer is Toni (04 382 8486) who works with our vicars and our vestry wardens to ensure that our safeguarding policy is being followed. Feel free to talk to Toni after a Sunday service, call, email, or arrange a time to meet during the week.

that someone you know is at risk of, or is being abused, or presents a risk to others, please seek advice from our office or a member of clergy.


Making a Complaint

If you need to make a complaint about an office bearer in the Anglican Church (for example, a priest, deacon, bishop, licensed lay minister, trustee, etc.) or any person you may have encountered at St Peter's on Willis, we encourage you to put it in writing and send it directly to our Diocesan Ministry Standards Team. No complaint is too small.

The Diocesan Ministry Standards Team is led by Rev Jean Malcolm, and Mr Roger Wigglesworth. You can contact either at Jean can be contacted at Roger can be contacted at on 021 541 618.If you are currently experiencing abuse, or have experienced abuse in the past, contact the team at any time. They will listen to you and will be able to advise and assist. If you suspect abuse, or someone tells you about abuse, you can also contact the team. Even if you are worried about someone and do not feel able to name them, you can still ring the team for advice without disclosing personal details.

We also encourage you to report all potentially criminal behaviour to the police, not just to the diocesan team.

What Happens After I Make a Complaint?

In January 2021, the Anglican Church in Aotearoa New Zealand and Polynesia introduced a new set of canons (rules) that describe the standards expected of office bearers in the church along with the complaints process that makes such office bearers accountable. You can read these rules in full here: Title D Canons (scroll down once you get there).

The third Canon (Canon III of the Maintenance of Ministry Standards) describes the way that complaints are received, assessed, determined and made public. All complaints are sent to the Registrar who will determine what happens next. No complaints are to be vetted by any diocesan office bearer. That means that any representative of the church who receives a complaint, is obliged to forward that complaint directly to the Registrar.

Need Help and Support?

Reach out for some help. Our pastoral team at St Peter's on Willis is here for you through this process. If you prefer someone outside St Peter's, talk with someone you trust, see a doctor or counsellor, or call 1737 to speak to a trained counsellor, available 24 hours a day, seven days a week.